Customer Support

Our After Sales Support Team are a bunch of dedicated legends, ready to answer any questions you have about your Zempire or handle any warranty claims.

FREE SHIPPING*

Shipping is FREE within NZ for everyone who create an online account and places an order over $50*.

FAST SHIPPING

Deliveries typically arrive within 2–7 business days (additional 1–2 days for rural/remote areas), shipped from Hamilton by Mainfreight or Post Haste. 

CHANGE OF MIND EXCHANGE/RETURNS

If within 30 days of purchase you have second thoughts, you can return the item and exchange it for item(s) of equivalent value. Ts & Cs & freight charges apply.

Key Features

Little Light 220 Keyfeature Handle

DIFFUSER RIM

Helps reflect the light downwards, making it ideal as a kids night light.

Little Light 220 Keyfeature Rubber Base

RUBBERISED BASE

Prevents the lantern from slipping on smooth surfaces and helps protect from bumps and scratches.

Little Light 220 Keyfeature Diffuser Rim

FOLD AWAY HANDLE

Built in handle for easy carrying and packing up.

Tech Specs
Max ouput lumens
16
Bulb type
4 LED
Battery
3 x AAA (not incl.)
Materials
ABS Plastic
TPR
Weight
167g / 5.89oz. (excl. batteries)
Dimensions
15.5 x 10 x 10cm / 6.1 x 3.9 x 3.9in.
Warranty

1 YEAR SPARE PART AND ACCESSORY GUARANTEE

We take pride in the quality and design of every ZEMPIRE products, that's why our SPARE PARTS AND ACCESSORIES comes with a strong guarantee designed to protect you as our valued customer. ZEMPIRE will repair or replace this product, should it fail due to faulty materials or manufacture for a period of 1 year from the date you purchase.

(For a full explanation of what is covered under this warranty please refer to our Warranty Page)

Returns Policy

ITEMS INCORRECTLY DISPATCHED OR DAMAGED IN TRANSIT

In the unlikely event that you receive a damaged or incorrectly dispatched item, please contact us within 7 days of receiving the goods and one of our staff members will take you through the available options. 

OUT OF STOCK ITEMS

We endeavour to keep our stock as up to date as possible, in the unlikely event of an item being out of stock you will be notified by one of our staff members and taken through the available options. 

CHANGE OF MIND RETURNS FOR ONLINE SALES

If within 30 days of purchase you have second thoughts about a purchase made through www.zempire.co.nz you can return the item and exchange it for an item/items of equivalent value (subject to stock availability) or a full refund of the purchase price (excluding freight charges if any) via the original payment method. The cost of returning the goods is the responsibility of the purchaser and goods remain the property of the purchaser until received by Zempire Camping. For exchanged goods, Zempire Camping reserves the right to recover our full shipping costs for any new goods sent to a customer. Goods must be returned in original condition and in the original unopened packaging along with proof of purchase within 30 days of the purchase date. 

For a full list of terms and conditions, please click here.

FAQs

What are 'lumens'?

Lumens is a measurement which indicates the total amount of visible light emitted by a light source. Essentially, it tells you how "bright" a light source is: the higher the lumen, the brighter the light.

How do I know what light to get?

You need to know how large the space is you need to brighten. Zempire lights with higher lumens will be better at lighting large tent spaces and using outdoors. You also need to consider where the light will be placed in your tent, hanging or on a tabletop.

How do I make the most out of my Zempire light's battery life?

Most of our Zempire lights have multiple settings. If you keep your Zempire light on a low setting, the battery will last longer.

What are the benefits of a soft touch light diffuser?

Zempire Megadomes have a soft outer light diffuser which is pleasant to touch and protects against knocks (so you won't get a lump if you accidentally knock your head on it!). They also provide 360 light to maximise light output.

How do I charge my light?

Zempire Megadomes can be charged with it's USB-C charging cable (incl). Legacy lighting items may have a traditional USB charging cable, while Zempire also have smaller lights that are disposable battery operated (non-rechargeable).

Do Zempire lights come with a warranty?

Yes. All Zempire lights come with a 1 year Zempire warranty.

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