Customer Support

Our After Sales Support Team are a bunch of dedicated legends, ready to answer any questions you have about your Zempire or handle any warranty claims.

FREE SHIPPING*

Shipping is FREE within NZ for everyone who create an online account and places an order over $50.

FAST SHIPPING

Deliveries typically arrive within 2–7 business days (additional 1–2 days for rural/remote areas), shipped from Hamilton by Mainfreight or Post Haste. 

CHANGE OF MIND EXCHANGE/RETURNS

If within 30 days of purchase you have second thoughts, you can return the item and exchange it for item(s) of equivalent value. Ts & Cs & freight charges apply.

Key Features

T1 Air Elite Sunroom

3 PANEL WINDOW DESIGN

Full mesh and PVC panels give you complete control over light and airflow while keeping rain and bugs out. Internal window covers mean you never need to leave the comfort of your tent.

T2 Air Elite Sunroom

ZIP ON WALL ATTACHMENT

Zip on walls for stronger and easier connection.

T3 Air Elite Sunroom

REMOVABLE FLOOR

Can be laid down for extra ground protection or lifted to create a more natural living space.

Tech Specs
Weight
12.7 kg / 27 lb. 14 oz.
Packed dimensions
80 x 30 x 29 cm / 31.5 x 11.8 x 11.4 In.
Waterhead rating
1,200mm (Improves with age)
Uv rating
UPF 50+
Warranty

5 YEAR SUNROOM GUARANTEE

We take pride in the quality and design of every ZEMPIRE sunroom, that's why our CANVAS SUNROOMS come with a reliable guarantee designed to protect you as our valued customer. ZEMPIRE will repair or replace this sunroom, should it fail due to faulty materials or manufacture for a period of 5 years from the date you purchase.

(For a full explanation of what is covered under this warranty please refer to our Warranty Page)

EXPERT ADVICE

What add-ons are available for Zempire Air Tents?

Zempire offer a range of different add-ons to upgrade your air tent setup.

  • Awning Wall Sets - Enclose your awning space and offer a gullwing awning option for more covered shade.
  • Heat Shield Covers/Liners - Pleasantly decrease the temperatures inside your air tent.
  • Footprints & Ground Sheets - Protect the tent floor and make pack away easier. Ground sheets can give more covered awning space.
  • Sunrooms (Canvas Tents Only) - Transforms the awning of a Zempire Canvas tent into another room with a 3 piece sunroom set including ground sheet.
  • Shelter Links - Weatherproof zip-on connection to attach your Zempire air tent to a Zempire air gazebo.
What add-ons are available for Zempire Gazebos?
  • Heat Shield Covers/Liners - Pleasantly decrease the temperatures inside your air shelter.
  • Ground Sheets - Add a robust floor to your air shelter for more wweather protection and makes pack away easier.
  • Deluxe Walls - Additional waterproof walls to enclose sides of your air tent for more privacy and added protection from wind and rain.
  • Shelter Links - Weatherproof zip-on connection to attach your Zempire air tent to a Zempire air gazebo.
What's the difference between a footprint and a ground sheet?

Footprints protect the bottom of your tent by sitting directly under your tent floor.
Ground sheets for tents will do the same and extend out to your awning area for additional floor space. Shelter ground sheets will offer a protected floor space underneath your shelter.

What's the difference between a heat shield liner and a heat shield cover?

A heat shield liner is fitted to the interior roof of a tent or shelter, purely to decrease the internal temperature. A heat shield cover is fitted on top of the outer roof, so not only does it decrease internal temperatures, it also helps protect the roof from UV degradation, bird poo and falling debris etc.

Will rain be able to come into my tent without an awning wall set?

No, rain will not be able to come into the living or sleeping areas of your tent without an awning wall set. An awning wall set does protect your awning area from wind driven rain when the PVC wall is used.

Do Zempire add-ons come with a warranty?

They sure do. Warranty period differs depending on either add-on type or what series the add-on is from. View the specs section of each product page to uncover the product's warranty period.

Contact US

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