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Zempire Camping is proud to be a New Zealand owned and operated company. Our small team of dedicated camping geeks are based in Hamilton, New Zealand, a short drive away from some of the most beautiful camping spots in the world. If you have any queries regarding our products please contact us by email or fire us a message on Facebook, Instagram or Twitter

Links to our Social Media and many of the areas listed below are within the footer of our website.

FAQS:

OUR FAQ PAGE ANSWERS SOME OF OUR MOST COMMON QUERIES AND OVER TIME WE WILL CONTINUE TO ADD TO THIS TO ENSURE WE HAVE IT ALL COVERED. SO KEEP THOSE QUESTIONS COMING!

VIEWING ZEMPIRE TENTS AND PRODUCTS:

THERE ARE VARIOUS SHOWS AND EXPOS WE ATTEND WITH OUR RETAILERS WHERE YOU CAN SEE OUR TENTS AND PRODUCTS ON DISPLAY. VISIT OUR FIND-A-STORE PAGE TO VIEW OUR LIST OF DEDICATED RETAILERS CLOSE TO YOU. MANY OF THESE STORES HAVE PRODUCTS ON DISPLAY THROUGHOUT THE SEASON. WE SUGGEST YOU CONTACT THEM TO CHECK DISPLAYS OR EXPO AND SHOW DATES. THEY MAY EVEN PUT A TENT UP ESPECIALLY FOR YOU TO SEE!

SHIPPING IS FREE:

SHIPPING IS FREE WITHIN NEW ZEALAND FOR ALL ORDERS OVER $50. ORDERS UNDER $50 WILL INCUR A $7.50 FREIGHT CHARGE. FURTHER DETAILS REGARDING SHIPPING ARE AVAIABLE WITHIN OUR SHIPPING POLICY

WARRANTIES:

DETAILS REGARDING WARRANTY AND PROCESS FOR MAKING A CLAIM ARE ON OUR WARRANTY PAGE. PLEASE CONTACT RETURNS@ZEMPIRE.CO.NZ FOR ANY WARRANTY RELATED QUERY.

PARTS:

WE STOCK A WIDE VARIETY OF PARTS FOR BOTH ZEMPIRE AND FREEDOM CAMPING PRODUCTS. PLEASE CONTACT US VIA THE CONTACT FORM OR INFO@ZEMPIRE.CO.NZ TO ENQUIRE REGARDING ANY PART REQUIREMENT YOU HAVE